Hokkaido-Sapporo Tourist Information Center

At HOKKAIDO-SAPPORO “FOOD & TOURISM” INFORMATION CENTER in the west concourse of JR Sapporo Station, staff who speak Japanese, English, Chinese and Korean are standing by with a wealth of information for every time of year, from seasonal flowers to skiing, as well as a host of other services to help you make the most of your trip, such as Wi-Fi rental, currency exchange and a charging station. It’s the perfect place to get you started off in Sapporo on the right foot!

Hokkaido-Sapporo Tourist Information Center

As a part of measures to prevent the spread of novel coronavirus,opening hours will be changed

At HOKKAIDO-SAPPORO “FOOD & TOURISM” INFORMATION CENTER in the west concourse of JR Sapporo Station, staff who speak Japanese, English, Chinese and Korean are standing by with a wealth of information for every time of year, from seasonal flowers to skiing, as well as a host of other services to help you make the most of your trip, such as Wi-Fi rental, currency exchange and a charging station. It’s the perfect place to get you started off in Sapporo on the right foot!

Facility Overview

Address: JR Sapporo West Concourse North Exit, Kita 6-jo Nishi 4-chome, Kita-ku, Sapporo
Hours: 8:30 am – 8:00 pm
Closed: None
Languages supported: Japanese, English, Chinese and Korean

Facility Information

・Tourist Information Counter
　Staff speak Japanese, English, Chinese and Korean
　Transportation, dining, package tours, etc. information
　Same-day hotel availability
　Discount ticket and other tickets sales
　Mobal SIM Card Pick Up
・Tourism Pamphlets
・Currency Exchange Machine
・Mobile Wi-Fi Router Rental
・Sightseeing Volunteers
・Hokkaido Universal Tourism Center, Sapporo
　Wheelchair and stroller rental
・JR Information Desk
　Hokkaido Rail Passes, JR tickets and other train services for overseas tourists
・Charging Station

Tourist Information Counter: Sightseeing and Event Information

The Sapporo locals working here know their city like no one else. You’ll find the information you need for every season, from spring cherry blossoms to winter ski facility hours.

Languages supported

  • English
  • Chinese
  • Korean
  • Japanese

Tourism Pamphlets: Find Your Sightseeing Destination

Besides the information you’ll find at the counter, this area is stocked with 1000 pamphlets containing information on all 179 of Hokkaido’s municipalities as well as destinations, dining, hotels and other reliable recommendations from the Sapporo Tourist Association. You’ll also find discount coupons, so don’t forget to stop by and pick up a pamphlet before you head out!
This is also where we post information on individual localities, events and other sightseeing opportunities, so if you happen to see something you’d like help incorporating into your travel plans, be sure to inquire about it at the counter!

Sightseeing Ticket and Package Sales: Travel on a Budget

  • Regular sightseeing tour bus reservations (Hokkaido Chuo Bus)
  • Jozankei hot spring day trip package (Jotetsu Bus) sales
  • Sapporo Select (sightseeing tour tickets) sales
  • Snow festival merchandise and event ticket sales

Information on convenient services

Currency Exchange Machine

Machines available to exchange international currencies into Japanese yen.
Currencies from 12 countries supported: US dollar, Euro, UK pound, Chinese Renminbi, South Korean won, Taiwan dollar, Thai baht, Singapore dollar, Australian dollar, Malaysian ringgit, Indonesian rupiah

Sightseeing Volunteers: Information on the Station and the Surrounding Area

  • Get information from Sapporo volunteers
  • Accompanied guidance within and around JR Sapporo Station

Hokkaido Universal Tourism Center, Sapporo: Wheelchair and Stroller Rental

Information on barrier-free sightseeing facility access

Wheelchair and stroller rentals
official　website

JR Information Desk

  • Hokkaido Rail Passes, JR tickets and other train services for overseas tourists

RANKING