[Welcome to Sapporo] Website Policy Privacy

The Sapporo Tourism Association (hereinafter referred to as “the Association”) recognizes the importance of personal information protection and considers it a foundational part of our operations. The Association understands that sincerely implementing personal information protection is a social responsibility and has therefore established the following privacy policy. This policy will be communicated to and strictly adhered to by all those involved in the viewing and operation of this site.

1.0 Appropriate Collection, Use, Provision, and Entrustment of Personal Information

  1. 1.1 We will collect personal information only after clearly informing the data subject of the intended purpose and obtaining their consent, except when doing so could infringe upon their rights and interests or third parties. Collected personal information will be used solely for the stated purpose, within a defined scope, and handled appropriately.
  2. 1.2 Except as required by law, we will not provide collected personal information to third parties without prior consent.
  3. 1.3 When entrusting collected personal information to a third party, we will select a party that meets sufficient personal information protection standards, establish contractual agreements to uphold these standards, and conduct appropriate guidance and management to ensure information is handled correctly.

2.0 Procedures for Responding to Requests for Disclosure, Correction, and Suspension of Use

The Association will promptly respond within a reasonable scope to requests regarding personal information held by the Association.

3.0 Prevention and Correction of Loss, Destruction, Alteration, Leakage, and Unauthorized Access of Personal Information

The Association strictly manages personal information to prevent risks such as loss, destruction, leakage, and unauthorized access. Responsible individuals will be appointed to set specific rules on appropriate handling and management of personal information.

4.0 Compliance with Laws and Other Standards Regarding Personal Information

All those involved in the viewing and operation of this site shall comply with laws, guidelines, and other relevant standards concerning personal information and confidentiality of communications.

5.0 Continuous Improvement of the Privacy Policy and Internal Regulations

The Association will continuously update its privacy policy and internal regulations to effectively implement personal information protection in line with societal expectations and legal needs.

6.0 Scope of Application

This personal information handling policy (privacy policy) applies only to this site (https://www.sapporo.travel/). For the privacy policies of other social media and services used on this site, please refer to the respective websites of each provider.

7.0 Handling of Information Automatically Collected When Browsing the Website

This site automatically collects information such as access logs (pages viewed and timestamps), data traffic volume, internet domain names, IP addresses, search queries on the site, user agents (device identifiers like PC or smartphone), and browser types. This information is used to better operate the site and to generate statistical data. The Association may share this information within the scope of these purposes with the city of Sapporo and companies contracted by the city for website maintenance.

8.0 Use of Cookies

This site uses cookies to improve usability, create content, and analyze data. A cookie is information sent from a server to a user’s browser and stored on the user’s device to identify them during website visits. By tracking site usage information with cookies, we measure effectiveness, analyze usage, create content, and make improvements to site functionality. Cookies do not enable identification of personal details such as user names or email addresses, or link them to specific devices.

9.0 Use of Google Analytics

This site uses Google Analytics to understand website usage patterns. Google Analytics collects user information through cookies. For more details, please refer to Google’s website:
Google Analytics terms (in Japanese)
How Google uses data from sites or apps that use its services (in Japanese)

10.0 Inquiries and Consultation Regarding the Handling of Personal Information

The Association will respond to inquiries within a reasonable scope through our designated contact point.

Legal Disclaimer

This translated version of the privacy policy is provided for reference purposes only. In the event of any discrepancies or inconsistencies between this translated version and the original Japanese version, the Japanese version shall prevail.

Please note that this website is owned and operated by the Sapporo Tourism Association in Japan. Consequently, all matters related to the interpretation, enforcement, or validity of this privacy policy shall be governed by and construed in accordance with the laws of Japan. Any legal proceedings arising from or related to this privacy policy shall be conducted under the jurisdiction of the Japanese courts.